Privacy

Who we are

BITIZISO is the trading name of NELVORA LLC, 825 7TH ST, BOULDER, CO 80302. For any privacy question write to [email protected].

What we collect

• Order details: name, email, shipping address, items, delivery method and order totals.
• Correspondence: messages you send to us by email.
• Browser storage: your shopping bag is stored in your browser. Orders and payment status are managed by our checkout service.

We use browser storage for your shopping bag and cookies for account sessions. Order information is processed by our checkout service and payment provider to handle purchases and support requests. Card details are entered only on the payment provider’s hosted page.

Why we use it

• To pack, ship and track your order.
• To answer questions and process returns and refunds.
• To keep records required by tax and consumer-protection law.

Who we share it with

We use browser storage for your shopping bag and cookies for account sessions. Order information is processed by our checkout service and payment provider to handle purchases and support requests. Card details are entered only on the payment provider’s hosted page.

Cookies and storage

We use browser storage for your shopping bag and cookies for account sessions. Order information is processed by our checkout service and payment provider to handle purchases and support requests. Card details are entered only on the payment provider’s hosted page.

How long we keep it

Orders and payment status are stored by our checkout service. Contact us about access to or deletion of personal information.

Your choices

You may ask for a copy of the personal data we hold, ask us to correct it, or ask us to delete it where we are not required to keep it. Write to [email protected] and we will respond within 30 days.

Children

This store is intended for adults. We do not knowingly collect personal data from anyone under 16.

Changes

If this policy changes, the revised version is posted on this page before it takes effect.